{"id":3113,"date":"2025-05-27T05:55:59","date_gmt":"2025-05-27T05:55:59","guid":{"rendered":"https:\/\/reglazingwow.ca\/?page_id=3113"},"modified":"2026-05-24T19:34:58","modified_gmt":"2026-05-24T19:34:58","slug":"terms-and-privacy","status":"publish","type":"page","link":"https:\/\/reglazingwow.ca\/terms-and-privacy\/","title":{"rendered":"Terms, Privacy &#038; Service Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3113\" class=\"elementor elementor-3113\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb9185c e-flex e-con-boxed e-con e-parent\" data-id=\"fb9185c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6fbbde5 e-con-full e-flex e-con e-child\" data-id=\"6fbbde5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78dafbd elementor-widget elementor-widget-heading\" data-id=\"78dafbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms, Privacy &amp; Service Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-463cba3 terms-pv e-flex e-con-boxed e-con e-parent\" data-id=\"463cba3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6c9e01b e-con-full e-flex e-con e-child\" data-id=\"6c9e01b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f53939 elementor-widget elementor-widget-text-editor\" data-id=\"8f53939\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Privacy Policy<\/strong><\/h2><p>We collect your personal info (name, email, phone, service address) to:<\/p><ul><li>Provide quotes and book services<\/li><li>Send confirmations and follow-ups<\/li><li>Request feedback or reviews<\/li><li>Improve service quality and internal analytics<\/li><\/ul><p><strong>We do not sell or share your personal info.<\/strong> All data is stored securely and only used to serve you better.<\/p><p>If you want to review or delete your data, please email us at: reglzingwow@gmail.com<\/p><h2><strong>\ud83d\udd27<\/strong><strong> Scope of Work<\/strong><\/h2><ul><li>We provide bathtub refinishing, bathtub reglazing, tile reglazing, sink refinishing, full bathroom resurfacing, and minor surface repair services.<\/li><li>All work is cosmetic in nature. Reglazing does not replace a tub or tile but gives it a like-new surface finish.<\/li><li>Anti-slip texture is NOT applied by default. It is only added upon explicit request from the property owner or manager. If applied, this may result in a mildly textured finish for slip protection.<\/li><\/ul><h2><strong>\ud83d\udcc5<\/strong><strong> Booking &amp; Cancellations<\/strong><\/h2><ul><li>Appointments are confirmed after client approval and availability check.<\/li><li>Cancellations or reschedules must be made <strong>at least 24 hours<\/strong> in advance.<\/li><\/ul><h2><strong>\ud83e\uddfc<\/strong><strong> Client Responsibilities<\/strong><\/h2><ul><li>Ensure the work area is fully cleared and accessible.<\/li><li>Provide electricity, ventilation, and running water for proper application and drying.<\/li><li>Keep children, pets, and vulnerable individuals out of the work zone or even house and avoid use of the refinished area for <strong>12\u201324 hours<\/strong> after completion. As we spray there will be fumes it may cause problem to the health of your kids.<\/li><\/ul><h2><strong>\ud83d\udee0\ufe0f<\/strong><strong> Finish Texture &amp; Surface Feel<\/strong><\/h2><ul><li>Our default finish is smooth and high-gloss unless otherwise requested.<\/li><li><strong>Anti-slip coatings are added only when requested.<\/strong> These are lightly textured to enhance foot safety and may feel different from a factory-smooth tub.<\/li><li><a href=\"https:\/\/www.sherwin-williams.com\/homeowners\/products\/hc-sharkgrip-slip-resistant-additive\">Click<\/a> <a href=\"https:\/\/www.sherwin-williams.com\/homeowners\/products\/hc-sharkgrip-slip-resistant-additive\">here<\/a> to see the product details<\/li><\/ul><h2><strong>\ud83e\uddfe<\/strong><strong> Warranty Coverage<\/strong><\/h2><ul><li>All reglazing work is backed by a <strong>5-Year Limited Warranty<\/strong> covering peeling, bubbling, or cracking under normal conditions.<\/li><li>The warranty is void if:<ul><li>Suction mats or harsh chemicals are used<\/li><li>Physical damage occurs (chips, cracks, heavy impact)<\/li><li>Other contractors or unauthorized parties alter the finish<\/li><\/ul><\/li><\/ul><h2><strong>\ud83e\uddea<\/strong><strong> Product &amp; Material Safety<\/strong><\/h2><ul><li>We use eco-friendly, low-VOC, and fume-controlled coatings. (<a href=\"https:\/\/www.topkote.com\/products\/startup-kit-low-voc\/\">click<\/a> <a href=\"https:\/\/www.topkote.com\/products\/startup-kit-low-voc\/\">here<\/a> ) to see the product details<\/li><li>Material Safety Data Sheets (MSDS) are available upon request.<\/li><li>All products are professional-grade and industry-approved.<\/li><\/ul><h2><strong>\ud83d\udcf8<\/strong><strong> Photos, Reviews &amp; Marketing<\/strong><\/h2><ul><li>Before\/after images may be used for training, quality assurance, and marketing.<\/li><li>No personal tenant information is ever shared.<\/li><li>By using our service, you may be contacted for a review or feedback.<\/li><\/ul><h2><strong>\u2696\ufe0f<\/strong><strong> Legal Disclaimer &amp; Limitation of Liability<\/strong><\/h2><ul><li>Reglazing Wow is not responsible for damage unrelated to our work or existing structural\/foundation issues.<\/li><li>Cosmetic reglazing cannot reverse deep cracks, plumbing issues, or structural deterioration.<\/li><li>Liability for service complaints is limited to the cost of service or a corrective repair at our discretion.<\/li><\/ul><h2><strong>Agreement Acknowledgement<\/strong><\/h2><p>By reaching out to us, requesting a quote, or booking a service, you confirm that:<\/p><ul><li>You have read and understood these terms.<\/li><li>You agree to the materials and process used by Reglazing Wow.<\/li><li>You acknowledge that this is a cosmetic service with required aftercare and limitations.<\/li><\/ul><h2>\ud83d\udcde <strong>Contact Us<\/strong><\/h2><p><strong data-start=\"172\" data-end=\"190\">Reglazing Wow\u2122<\/strong> is a division of <strong data-start=\"208\" data-end=\"231\">PrimVast Group Inc.<\/strong>, a registered Canadian company.<br data-start=\"263\" data-end=\"266\" \/>All services, invoices, and transactions are legally operated under PrimVast Group Inc. while proudly delivered under the Reglazing Wow\u2122 brand.<\/p><p>Reglazing Wow<br \/>Serving the Greater Toronto Area &amp; Beyond<br \/>\ud83c\udf10 <a href=\"https:\/\/www.reglazingwow.ca\/\">www<\/a><a href=\"https:\/\/www.reglazingwow.ca\/\">.<\/a><a href=\"https:\/\/www.reglazingwow.ca\/\">reglazingwow<\/a><a href=\"https:\/\/www.reglazingwow.ca\/\">.<\/a><a href=\"https:\/\/www.reglazingwow.ca\/\">ca<\/a><a href=\"https:\/\/www.reglazingwow.ca\/\"><br \/><\/a>\u00a0\ud83d\udce7\u00a0 reglazingwow@gmail.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms, Privacy &amp; Service Policy Privacy Policy We collect your personal info (name, email, phone, service address) to: Provide quotes and book services Send confirmations and follow-ups Request feedback or reviews Improve service quality and internal analytics We do not sell or share your personal info. All data is stored securely and only used to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3113","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms, Privacy &amp; Service Policy | Reglazing WOW<\/title>\n<meta name=\"description\" content=\"Read Reglazing WOW\u2019s terms, privacy policy &amp; service guidelines. 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